Terms & Condition of Services
IMPORTANT! Your deposit is considered as acceptance of the terms and conditions set out below.
Safety comes 1st.
Installation area must be clean, accessible and obstruction free.
>Pets MUST be contained at all times.
>Vehicles parked at safe distance to avoid damage and obstruction. A1 will not be held liable for any loss or damage on site.
A1 GATE MOTOR DO NOT MANUFACTURE ANY PRODUCTS, WARRANTIES ARE HONORED BY THE MANUFACTURER.
Workmanship warranty – 6 months, repairs – 1 month (parts used for the repair will be warranted by the manufacturer)
Manufacturers do not warrant the following
* Batteries
* Standby systems (i.e inverters, power supplies, charge regulators)
* Tension/torsion springs
Electrical situation on site – failure to disclose any outages or problems like low voltage or poor current or load shedding schedules will be invoiced at the current hourly labor rate.
Outside of scope, changes / add-ons / “gou gou” / “while here” / will be billed at hourly labor rate and expenses will be for the customer’s account
Animals / Pets / Children to be held clear from installation area please.
Installation area – vehicles to be moved to safe distance,
Building Rubble & Painting – We do not remove building rubble nor do we paint unless specified.
Site Condition requirements (prerequisites)
- Power source installed and functional
- No pipes or electrical cables are in the way of the intended installation
- Enough space is available for the gate or door operator with the gate or door in the required open position
- Soil condition for base plate or ceiling mounting is solid.
- Gate or Door mass, length and application is within the operator specifications
- Gate or Door is in good working order, meaning:
7.1 that it moves freely, does not move on its own if left in any position
7.2 it can be installed to have sufficient clearance between moving parts when opening
and closing to reduce the risk of personal injury and entrapment
7.3 push buttons or key switches, when required, can be positioned so that the gate is in line of sight of the operator (motor)
GSM Devices & Mobile Apps: We do not do software installations or device setups on mobile phones. Manufacturers will have a full user support system available.
Operating hours are: Mon to Fri: 8am to 5pm
Phone: +27826867662 Email: admin@a1gatemotor.co.za Office Address: Unit 38, Kiepersol, 592 Theuns Van Niekerk str, Rooihuiskraal North, Centurion, 0157 Mail us for further clarification at admin@a1gatemotor.co.za
Disclosure: A1 gate motor is not a registered company
updated: 01/05/2023